Frequently Asked Questions
Hopefully this page will be able to answer any questions you may have. If not please feel free to contact me, and I will try my best to help. Thank you.
Q. Can I get a copy of an image free of charge?
A. If you are a Team or Club Manager, Principle or Representative, an Event Organiser or Press, then I may consider supplying some images free of charge on an exceptional basis, providing a credit is given to all images used. These images will be low resolution and will come with a watermark. On very specific, rare occasions I will supply the original image without a watermark.
Q. If I buy an image from your website, will the watermark be on the image?
A. No, this is removed at the time of download, printing etc.
Q. Why do you charge for images?
A. I don't photograph events for the money, I do it to help promote competative cycling in the UK in anyway I can. In the 2011 season I didn't charge for any image, however to cover some costs of my website, travel, accommodation etc, and in line with most other race photographers I ask a small charge for images.
Q. Your Calendar said you would be at an event but you didn't arrive, why?
A. I don't do photography as a profession, its a hobby. Sometimes I will decide I cannot attend an event, or that there are other more suitable options. This doesn't happen often, and as soon as I am aware of plans changing I will update the Calendar. If I have had contact with you directly confirming I will attend an event, then I will be there, regardless.
Q. If I buy an image can I then give it to other people.
A. No. They would need to buy the image again with the correct License for their use.
Q. Why does my purchase need to be approved?
A. Due to a significant increase in the misuse of images at the start of 2018, I feel its necessary to now approve every purchase before its fulfilled, to ensure compliance with the appropriate license purchased. Approvals should be within the hour, however may take up to 24 hours or more. You will receive an email once approval has occurred. If you have not received that email after 72 hours please email me using the contact page.
Q. If I buy a downloadable image, can I use it on Facebook, Twitter etc.
A. Yes. However which type of social media pages (personal, club, team or sponsors) will depend on the license bought - please see below
Q. What is the difference between a Personal Use Licence and a Commercial License for downloads?
A. If you are buying a download image for yourself, to use on your own Social Media pages, a personal or amateur club website, blog etc or to keep for yourself, then you need to buy a download with a Personal Use License, however if you are buying for publication, or to use on a professional team or sponsor Social Media pages, blogs or websites, then you need to buy a download with a Commercial Use License. If you are in any doubt you can click on the question mark for the License agreement and it will detail what each License covers. Please make sure you buy a download with the correct License for your use.
Q. What is the Download-Commercial - Small Image product?
A. If you are buying an image for commercial use for a sponsored teams blog, press blog etc, then you can buy the Download-Commercial -Small Image photo. This will be a smaller photo that the original and will not take cropping, stretching or printing as the quality will reduce significantly. However it will be suitable for pretty much all blogs, websites, social media etc. If you are in any doubt please contact me through the Contact page before you purchase, as once purchased I CANNOT provide a refund.
Q.. What is the Download-Personal Use - Small Image product?
A. If you are buying an image for personal use for a personal blog etc, then you can buy the Download-Personal Use -Small Image photo. This will be a smaller photo that the original and will not take cropping, stretching, or printing as the quality will reduce significantly. However it will be suitable for pretty much all blogs, websites, social media etc. If you are in any doubt please contact me through the Contact page before you purchase, as once purchased I CANNOT provide a refund.